Maintenance Terms

Terms & Conditions

Website Maintenance Policy

This Website Maintenance Policy defines the terms and conditions associated with the website maintenance services provided by Humanoid Systems. Clients engaging in our website maintenance services are required to comply with the stipulations outlined below.

1. Maintenance Plans:

2. Payment Terms:

  • Clients must adhere to the specified payment frequency (Quarterly/Half-Yearly/Annually).
  • Discounts apply for clients opting for annual payment.
  • Invoices will be issued prior to the commencement of each billing cycle.

3. Bug Fixes and Support:

  • Bug fixes are addressed based on the chosen plan.
  • Support is provided during regular business hours.
  • Resolution times vary based on the chosen plan.

4. Development and Changes:

  • Development tasks and changes are billed separately based on agreed-upon rates.
  • Changes are subject to scope evaluation and approval.

5. Refunds:

  • Maintenance fees are non-refundable.
  • No refunds will be issued for unused portions of the maintenance period.

6. Termination:

  • Clients may terminate the maintenance services with a 30-day written notice.
  • Humanoid Systems reserves the right to terminate services for non-compliance with the outlined terms.

Note: By engaging in our website maintenance services, clients acknowledge and agree to the terms set forth in this maintenance policy.